Nice to meet you!
We’re Accessible Tech. We’re a venture-backed startup that has provided products and support for around 1 million people with cognitive and neurological conditions like speech impairment, autism, PTSD and sleep deprivation. Our mission is to improve the lives of special needs individuals and their families through our innovative products. Our founding team has built and exited multiple startups. We’ve spent years developing and refining our apps and products, and our next phase of growth is to scale up and add new channels for reaching people who can benefit from our products.
Position: Administrative Assistant
The position we are seeking to fill involves managing existing processes and developing new ones as needed. This means being able to identify where there are gaps or problems and being ready to come up with new solutions. It also means being able to work in a number of different software environments.
As the Administrative Assistant, you will be providing support to Accessible Tech managers and Intake Specialists, and will be responsible for making sure that a number of processes run smoothly and stay updated.
In your first thirty days at Accessible Tech (A-T), you’ll get to learn the ins-and-outs of our product offerings, the state program sales and ordering process and become familiar with our customer service tools. Given the stage of A-T and the ever-evolving business strategy and needs of the company, this role will change over time. Ideal candidates will be motivated by that flexibility and the opportunity to take on more responsibility as we shape our culture.
Specific responsibilities
- Work cross-functionally to provide support in processing orders, managing paper and electronic files, creating process documents as needed
- Learn and manage our Hubspot account
- Manage paper files
- Do research on new programs and channels that A-T may want to pursue
- Flex into tasks or projects to occasionally support the customer experience function as needed
- Basic tech support, such as helping clients set up accounts
- E-commerce administrative support
Required Experience and Attributes
- 2 to 4+ years of experience in administrative experience. Experience working for non-profit, government programs, startup or in a small team environment highly preferred
- Experience in building and implementing workflow processes
- Proficiency in support and productivity tools such as Google Docs and Sheets, Microsoft Word and Excel, Powerpoint
- Highly detail oriented with good writing skills, and ability to update existing procedural manuals and create new ones
- You love problem-solving, coming up with creative solutions, and wearing “many hats”
- Willingness to learn, continually improve and desire to be a team player
- Ability to act independently and to be self-motivated
- Passionate about A-T’s mission
Additional Highly Desired Skills and Abilities
- Knowledge of and proficiency in Hubspot
- Some experience with Shopify and Woo Commerce
- Some experience with Quickbooks Online (data entry)
What we can offer
- An opportunity for rapid learning and close interaction with the founders and executive team
- Training on our product, the therapy industry, and the insurance reimbursement process
- Competitive market salary and bonus
- Medical, vision, dental insurance premiums
- Flexible vacation policy
- Have a huge role in the growth of a company with a meaningful mission and big business upside
Work Environment
Accessible-Tech is currently fully remote. However, we do require a physical presence in Denver, Colorado, in order to pick up and process paper documents.
This position is Denver-based but remote (work from home). Hours are flexible.
The position is full-tIme.
How to Apply
Please apply here or send a resume and cover letter to:
Only individuals based in or near Denver will be considered.
Job Features
| Job Category | Administrative |